Terminology

A

Address Change – A filing required by a state’s Department of Insurance and/or Secretary of State’s Office whenever an agent or agency changes his/her/its residence, business or mailing address

Adjuster – An agent or agency that, for compensation as an independent contractor or as an employee of an independent contractor, for fee or commission, investigates and adjusts losses or claims arising under insurance contracts on behalf of an insurer

Adjuster Licensing - Licensing an agent or agency that, for compensation as an independent contractor or as an employee of an independent contractor, for fee or commission, investigates and adjusts losses or claims arising under insurance contracts on behalf of an insurer

Administrative Action Notification – A filing required by ALL state departments of insurance whenever an agent or agency incurs an administrative action or criminal penalty (other than a misdemeanor) in ANY state

Admitted Carrier – An insurance carrier that has been approved/licensed by the state department of insurance to underwrite insurance products in that state

Affiliations - An association between the Insurance Agency and the Insurance Producer or Agent

Annual Return (a.k.a. Annual Report) – An annual or biennial report required by the Secretary of State’s Office in each state where an agency is qualified to do business that updates information about the agency’s corporate structure, officers and directors, the issue and holding of stock, etc.

Application Amendment Fee – A fee assessed by ILSA when information included on any form completed by ILSA personnel must be changed because a client has provided us with incorrect or out-of-date information; costs vary depending on the nature of the changes needed

Appointment – A filing required by certain state departments of insurance from an insurance carrier indicating that a particular agent or agency solicits and/or sells the carrier’s products in that state

Appointment Cancellation - an agreement between the carrier and the insurance producer/agent and or agency that business can be transacted. Without this, business cannot be conducted through that carrier.

Appointment Renewal – The process by which an appointment for an agent or agency is continued, typically consisting of payment of a fee and/or the forwarding of a current license copy to the insurance carrier

Appointment Request – A written request submitted to an insurance carrier to have the carrier add an agent and/or agency to their list of representatives within a state

Articles of Incorporation/Partnership – The legal documents filed with the Secretary of State Office in the business’ resident state which describe the organizational structure and ownership and/or governance of the entity

B

Background Investigation – A check of federal, state, and/or local governments’ records to determine an agent’s or agency’s officers’ criminal history; may be prerequisite to the issue of a license or the processing of an appointment

Bail Bond License - Licensing any person or corporation which will act as a surety and pledge money or property as bail for the appearance of a criminal defendant in court

Bond – An insurance agreement pledging surety for financial loss caused to a state by the act or default of an agent or agency; a prerequisite to obtaining certain types of insurance licenses

Bond Renewal – The payment of a premium, usually on an annual basis, to continue a required bond

Bond Cancellation – A written request to a bond underwriter to terminate a bond that is no longer needed, either because of a change in state requirements or because the agent or agency is no longer transacting business in a state and has chosen to terminate his/her/its license there

C

Carrier ContractThe paperwork submitted to an insurance carrier to contract an agent or registered representative under an existing selling agreement between the carrier and an agency or broker/dealer

Carrier Licensing- The process by which an insurance company applies for, and is approved by each state Department of Insurance to write specific lines of  business in that state. 

Certificate of Authority – A certificate issued by certain Secretary of State Offices verifying approval by that office for a non-resident corporate to transact business in the state; a prerequisite for corporate licensing in certain states

Consent of Use of Name (a.k.a. Name Approval) – The first step of the corporate qualification process, involving the submission of proposed names for a business entity to various state agencies to ensure that the name is sufficiently distinct from those already in use within the state; incurs a separate fee only when a client plans to submit the corporate qualification requests themselves

Continuing Education – A requirement typically imposed by an agent’s resident state, to complete courses of study to ensure knowledge of current insurance laws and procedures; may also be imposed by non-resident states under certain circumstances

Copy of Legal Documents Fee – A per page fee assessed by ILSA for the copying of legal documents (i.e. Articles of Incorporation, documents related to administrative actions or criminal penalties, etc.) when copies of such documents must accompany an application for corporate qualification, an individual or corporate license application, or the request for renewal of an individual or corporate license

Corporate Affiliation – The process of listing all individual agents associated with the agency that sells, solicits, or negotiates business

Corporate Data Form – An online information form, submitted by a client via ILSA’s secured Internet connection, that provides ILSA with the information necessary to complete corporate license and license renewal applications, corporate qualification forms, and other filings

Corporate Tax Return Filing – A tax filing required from a business entity to report income earned, if any, within the state. This is to satisfy compliance annually for the corporate qualification. These reports are submitted to the Department of Revenue.

Corporate Qualification – The process of applying for a certificate of authority to transact business in a non-resident state; prerequisite for agency licensing in many states

Corporate Qualification Audit – The process of verifying in which states a business entity is or has been granted permission to transact business and the standing of the entity within those states

Corporate Tax Return Extension Request – A filing with the Department of Revenue’s Office to request an extension of the filing deadline for a Corporate Tax Return

D

Data Entry Fee – A fee assessed by ILSA when the online individual and corporate data forms are available to a client but are not used

DBA/Fictitious Name Filing – The process for registering names of a business entity, other than that listed on the entity’s Articles of Incorporation/Partnership, with various state offices

Department of Insurance (DOI) – The state office responsible for issuing insurance licenses and monitoring the activities of insurance agents and agencies doing business in the state

Department of Revenue - for those states in which your agency holds a certificate of authority; The Department of Revenue requires annual corporate income tax returns based on business conducted in their state.  It is very important that these filings are made timely each year.  Failure to file Corporate Tax Reports in a timely manner can result in penalty fees, loss of good standing and revocation of the client’s certificate of authority to do business in that state for non compliance.  Reinstatement of your corporate qualification would be necessary at that point.  This process varies from state to state.

Designated Producer – An individual agent, usually an officer, who assumes responsibility for all business conducted on behalf of the agency. The designated producer is licensed for the same lines of authority as those requested for an agency license and listed on the agency’s license application

Duplicate License Request – A written request submitted to a state department of insurance to have another copy of a previously-issued license be sent to an agent or agency

E

Errors and Omissions Declaration Page – A certificate issued by the underwriting insurer to a business entity verifying the currency, amount and deductible of errors and omissions insurance coverage

F

Follow-Up Fee – A fee assessed by ILSA to follow-up on submissions previously made by a client to a state office

G, H, I

Gramm-Leach Bliley Act - (GLBA) is a federal law requiring financial institutions to develop, implement, and maintain safeguards to protect the private information of customers. Passed in 1999, the act compelled states to modernize a number of state laws, in particular, the laws governing the licensing of agents, brokers, and surplus line brokers.

Individual Data Form – An online information form, submitted by a client via ILSA’s secured Internet connection, that provides ILSA with the information necessary to complete an individual’s license applications

Initial License - Of, pertaining to or occurring at the beginning; first: the initial step in the licensing process; to grant authoritative permission to license in the beginning 

J, K, L

License Cancellation – A written request to a state department of insurance to terminate a license that is no longer needed without prejudice to the agent or agency

License Reinstatement – The process by which a lapsed insurance license can be re-activated; typically available only within a short period after the renewal deadline

License Renewal – The process by which an insurance license for an agent or agency is continued, usually on a biennial or annual basis

Lines of Authority – The general types of insurance products that may be solicited and/or written under an insurance license

M

Managing General Agent (MGA) – A person or firm authorized by the state to exercise general supervision over the business, or any part of the business, of one or more admitted insurers and performs administrative functions normally performed by the insurer including claims administration and payment, marketing administration, agent appointment, premium accounting, premium billing, coverage verification, final underwriting authority and certificate issuance

Master Service Agreement – A self-renewing contract between ILSA and its client that describes the terms and conditions governing both parties

Minimum Capital Requirement- For purposes of Carrier Licensing, the statutory minimum amount of capital and surplus required by each state before the carrier can be approved for licensure in that state.  Requirements vary by state.

Multi-State Placement Policies - Surplus Line policies that contain risk locations in multiple state jurisdictions. The premium of many of these policies will need to be allocated to all states in which there is risk. This is most commonly applied to property policies but can apply to some liability policies as well.  

N

NAIC - The National Association of Insurance Commissioners (NAIC) is an Internal Revenue Code Section 501(c)(3) non-profit organization which seeks to organize the regulatory and supervisory efforts of the various state insurance commissioners from around the United States. The NAIC was formed in 1871.

NASD - National Association of Securities Dealers (NASD) An association of over-the-counter brokers and dealers that establishes legal and ethical standards of conduct for its members. NASD was established in 1939 to regulate the OTC market in much the same manner as organized exchanges monitor actions of their members. One major advantage to membership is that members sell securities at wholesale to other members but at retail to nonmembers.

Name Approval Requirement- For purposes of Carrier Licensing, the process by which an insurance company, attempting to gain approval to be licensed in the state, has their suggested name submitted for review and approval by each state. Requirements vary by state.

Name Change – The process by which the name of an individual or corporation is updated with all state departments that record this information

National Association of Insurance Commissioners (NAIC) – An association representing the various state commissioners of insurance that promotes uniformity of insurance licensing procedures and governing law and regulations

Newspaper Publication – The public notice in local newspaper(s) required prior to the issue of certain types of corporate qualifications and/or licensure.  Some secretary of state offices require for these updates to be made annually to maintain the corporate qualification.

National Insurance Producers’ Registry (NIPR) – A business entity created by the NAIC to oversee the electronic licensing process and maintain a database of agents’ and agencies’ licensing and appointment statuses in the various states

Non-Admitted Carrier – An insurance carrier that, although it has not been approved/licensed by the state department of insurance to underwrite standard insurance products, may underwrite certain excessive risks, i.e. surplus lines policies if on the approved list of the DOI

O

Online Licensing Database – The read-only view of information about license, appointment, continuing education, bond, and tax filing statuses, provided free of charge by ILSA to the authorized representatives of our clients

Ordering of Legal Documents Fee – A fee assessed by ILSA to order certified copies of legal documents from the appropriate state office and/or criminal jurisdiction

P, Q

Penalty - money or other cost one will pay for breaking a law or violating part or all of the terms of a contract.

Pre-licensing Requirements – The course work on state insurance laws and procedures that must be completed by a new agent, either online or in a classroom setting, before application for a license can be made

Producer Database Report (PDB) – A report extracted from the NIPR database showing the address, licensing and appointment information for an agent or agency, as reported to the NIPR by the various state departments of insurance

Project Cost Analysis – A written description that outlines the estimated ILSA service fees and state fees for the project as discussed by the client’s representative and an ILSA specialist

R

Random Usage Surcharge – A fee assessed by ILSA for the occasional use of certain services

Registered Agent – A resident individual or entity authorized by a non-resident business entity to receive legal notices and other official communications from the Secretary of State’s Office and/or the Department of Insurance, which are then forwarded to the non-resident entity for action; a pre-requisite for non-resident corporate licensure in many states

Regulations - Rules used to carry out a law; act of administering a law. Many government

agencies prepare regulations to administer a law.

 

Reinsurance Licensing - Insurance license that is purchased by an insurance company (insurer) from a reinsurer as a means of risk management, to transfer risk from the insurer to the reinsurer. The reinsurer and the insurer enter into a reinsurance agreement which details the conditions upon which the reinsurer would pay the insurer's losses

Reordering of Supporting Documents/Letters of Certification Surcharge – A fee assessed by ILSA when a delay in response by a client results in the expiration of time-sensitive documents prior to their submission to the state

Reports in Lieu of Online Database Fee – A fee assessed by ILSA to provide custom reports to a client and/or to provide reports of information available via the Online Licensing Database

Research/Resolution Fee – An hourly fee assessed by ILSA to research topics falling outside the normal scope of ILSA services and/or resolve issues arising from actions or oversights by a client

Resident License -  The license you acquire based on your business entity’s resident state’s requirements

Restricted State – A state that requires the approval of an agent’s or agency’s request for appointment before any insurance policy is solicited or written

Returned Check Charge – A penalty fee assessed by ILSA when a client’s check is not honored due to insufficient funds

Risk Purchasing Group (RPG) - purchase insurance from an insurer, which issues the policies and serves as the risk bearer. They do not maintain risk and do not underwrite their own coverage.

Risk Retention Group - Risk Retention Groups are owner-controlled insurance companies authorized by the Federal Risk Retention Act of 1986.  An RRG provides Liability Insurance to members who engage in similar or related business or activities for all or any portion of the exposures of group members, excluding first party coverage's, such as property, workers’ compensation and personal lines.  Authorization under the federal statute allows a group to be chartered in one state, but able to engage in the business of insurance in all states, subject to certain specific and limited restrictions.  The Federal Act preempts state law in many significant ways. An insurer chartered and licensed in its state of domicile to write only liability insurance.   

It may become registered in other states, however, it differs from a licensed insurer, or surplus lines company, in that Federal law, to a large extent, prohibits state, other than the state of domicile, from financial regulation of a risk retention group.

S

Sanctions Surcharge – A one-time fee charged by ILSA to cover additional labor costs arising from “yes” answers to the background questions developed by the NAIC

Seasoning Requirement- For purposes of Carrier Licensing, the amount of time set by state Department’s of Insurance that an insurance company or, in some cases, it’s holding/parent company has maintained a sustainable and solvent business in their domicile state that makes that company eligible to expand into non resident states.  Requirements and waivers vary by state.

Secretary of State’s Office – The state office responsible for authorizing resident & non-resident business entities to do business in the state

Selling Agreement – The contract between an insurance carrier and an agency defining the terms and conditions under which the agency and its agents may represent the carrier’s insurance products; typically defines marketing procedures, terms and schedules for compensation, and binding legal responsibilities of both parties

Statutory Membership Requirement- For purposes of Carrier Licensing, each state’s individual varying requirements for the aspiring carrier to join and maintain membership with specific associations or organizations.

STOLI – Stranger (investor) Originated Life Insurance. This type of policy is generally used to circumvent the “insured interest” requirement by loaning the insured the money for the life insurance policy; most states do not allow this type of activity.

Surety Bonds - A bond issued by an entity on behalf of a second party, guaranteeing that the second party will fulfill an obligation or series of obligations to a third party. In the event that the obligations are not met, the third party will recover its losses via the bond.

Surplus Lines (a.k.a. Excess Lines) – The license class that enables an insurance agent and/or agency to place large and/or hard-to-place insurance risks with non-admitted insurance carriers

Surplus Lines Report -A report that summarizes all surplus lines business written within a specified time frame by a surplus lines licensee.  A requirement by most states even when no business has been written.

Surplus Lines Tax Filing – A tax filing required from a business entity or broker to report premiums written by it's surplus lines licensee's. These filings and reports are determined on a case by case basis depending on the type of coverage and where the risk is located.

T

Termination of Corporate Affiliation – The process of disassociating an individual agent’s state license from the license of an agency in the same state

Third Party Administrator (TPA) – An individual or entity licensed by the state to perform certain administrative functions, including claims administration and payment, marketing administrative functions, premium accounting, premium billing, coverage verification, underwriting authority or certificate issuance on behalf of insurance companies

U, V

UCAA – Uniform Certificate of Authority Application (UCAA) - The Uniform Certificate of Authority Corporate Amendments Application is designed for use by an existing insurer for requesting amendments to its Certificate of Authority. A Uniform State is one that is committed to using the Uniform Certificate of Authority (UCAA) review process for company licensing and admissions.

The Uniform Certificate of Authority Corporate Amendments Application can be used to file more than one change in the same submission. The applicant should mark all changes being filed on the application form and submit all items required for those changes in one package.

Variable Annuity - A variable annuity is a contract between you and an insurance company, under which you make a lump-sum payment or series of payments.

Variable Life - is a type of whole life insurance that allows one to invest in various combinations of stocks, bonds and money market funds (chosen from the funds offered by the insurance company).

Viatical Settlements Model Act - was issued by the National Association of Insurance Commissioners. It defines good business practices such as licensing, prohibited practices, advertising guidelines, fraud prevention, and unfair trade practices. Recent revisions strengthen several consumer protections and address concerns about "stranger-originated life insurance" (STOLI) by imposing a five-year ban on settling life insurance policies.  Link to this information (2001)

Viatical Settlement Broker (AKA Life Settlement Broker)- Individual that  negotiates the sale of a life insurance policy via Viatical Settlement contract.

Viatical Settlement Provider (AKA Life Settlement Provider)-  Individual or Company that purchases or provides funding to purchase a life insurance policy  via Viatical Settlement contract; this individual or company is required to make premium payments after purchase.

Viatical Settlement Representative- A person that is an authorized agent of a Viatical Settlement provider or broker that acts or aids in any manner in the transaction of a Viatical Settlement contract but is NOT a person acting as an attorney or an accountant, or a person exercising a power of attorney granted by a viator or insured.

Viator- Insured or original owner of a life insurance policy who enters into a Viatical Settlement contract with a Viatical settlement provider.

W

Withdrawal of Corporate Qualification – The process of terminating a business entity’s corporate qualification in a non-resident state without prejudice to the entity

X, Y, Z

 

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