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Home » Bulletins » Colorado Sets Clear Deadlines for Auto & Home Insurers: New Rules Require 30-Day Response to Policy Info Requests

Colorado Sets Clear Deadlines for Auto & Home Insurers: New Rules Require 30-Day Response to Policy Info Requests

CO| The new Colorado DORA Regulation 5-1-27, effective November 30, 2025, establishes standardized procedures for insurers regarding requests for commercial or personal automobile policy information by claimants or their attorneys, as well as requests for certified copies of homeowner insurance policies by policyholders. The regulation mandates timely responses, agent recordkeeping, and defines enforcement actions for noncompliance.

Key Points:

  • Insurers must respond within 30 calendar days to written requests for commercial or personal automobile liability policy limits and for certified copies of homeowner policies sent to the registered agent.
  • All insurers must keep current registered agent information and retain records of requests and responses for three years (current year plus two prior years).
  • Noncompliance may result in civil penalties, cease and desist orders, or license suspension/revocation subject to due process under Colorado law.

Click here to see New CO Regulation 5-7-27

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