DE| The Delaware Department of Insurance issued Domestic and Foreign Insurers Bulletin No. 168 on October 29, 2026, urging health insurers, pharmacy benefit managers, and other entities providing prescription drug coverage in Delaware to help families replace student medications destroyed in the October 25, 2026, fire at Lulu M. Ross Elementary School in Milford. The bulletin encourages prompt, flexible handling of replacement requests to prevent treatment interruptions and is effective immediately for 60 days from issuance. It is informational, rather than a statement establishing legal rights, duties, or privileges.
- Expedite access to replacement medications: Accelerate coverage determinations and claims processing, allow early or out-of-cycle refills, and waive or expedite prior authorization requirements and quantity limits when appropriate.
- Coordinate assistance and minimize barriers: Provide clear processing instructions to pharmacies and customer service teams, collaborate with prescribers and affected families, use exception processes, and avoid unnecessary documentation requirements that could delay treatment.