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Home » Bulletins » North Carolina Issues Bulletin Concerning Claims Handling Practices

North Carolina Issues Bulletin Concerning Claims Handling Practices

NC | The North Carolina Department of Insurance has issued Bulletin 24-B-07 to emphasize the importance of promptly handling and settling automobile insurance claims in accordance with state statutes and rules. The Department is seeing an increase in consumer complaints regarding delays in claims processing, including the review of supplemental damage estimates, response times for diminished value claims, and overall communication regarding the status of claims.

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