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Home » Bulletins » Puerto Rico Launches Phase II of Digital Credentialing Platform for Healthcare Institutions

Puerto Rico Launches Phase II of Digital Credentialing Platform for Healthcare Institutions

PR| The Office of the Commissioner of Insurance of Puerto Rico issued Circular Letter CC-2025-2044-D to all health insurance organizations and insurers offering commercial medical plans in Puerto Rico. The letter announces the launch of Phase II of implementing a uniform application form for credentialing and recredentialing through the SICRO digital platform, extending its use from individual health professionals (Phase I) to now include healthcare institutions such as hospitals, clinics, laboratories, pharmacies, and other entities with a National Provider Identifier (NPI). These institutions are required to complete the digital form and submit a notarized attestation, signed in blue ink and bearing the corporate seal, as part of their application. The transition to the SICRO platform will be gradual to avoid disruptions, and the service remains free of charge for all health service providers. Additional information and support are available on the OCS website or via email credenciales@ocs.pr.gov.

El 9 de enero de 2025, la Oficina del Comisionado de Seguros de Puerto Rico emitió la Carta Circular CC-2025-2044-D dirigida a todas las organizaciones de seguros de salud y aseguradoras que ofrecen planes médicos comerciales en Puerto Rico. La carta anuncia el lanzamiento de la Fase II para implementar un formulario de solicitud uniforme de credencialización y recredencialización a través de la plataforma digital SICRO, ampliando su uso de profesionales de la salud individuales (Fase I) a instituciones de cuidado de salud como hospitales, clínicas, laboratorios, farmacias y otras entidades con Número de Identificación Nacional de Proveedor (NPI). Estas instituciones deben completar el formulario digital y presentar una declaración jurada notariada, firmada con tinta azul y con el sello corporativo, como parte de su solicitud. La transición a la plataforma SICRO será gradual para evitar interrupciones y el servicio seguirá siendo gratuito para todos los proveedores de servicios de salud. Información adicional y apoyo están disponibles en la página web de la OCS o por correo electrónico credenciales@ocs.pr.gov.

Click here to see PR Circular Letter CC-2025-2044-D (Spanish)

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