Yesterday, the Governor issued an executive order asking Florida citizens to stay at home with the exception of essential activities.
As a result, all FSLSO employees will be working remotely beginning Friday, April 3. Customers can continue to reach our office by phone, email, chat, or through the FSLSO Go mobile app. Contact information for our Agent & Insurer Services, Accounting, and IT departments are listed below.
Agent Services (Agent, Compliance, Insurance, SLIP related questions)
800.562.4496, option 1
Insurer Services (Insurer, Compliance, SLIP related questions)
800.562.4496, option 2
Technical Support (Technical Issues, Batch Filing related questions)
800.562.4496, option 3
Financial Services (Accounting, Invoicing, Payment related questions)
800.562.4496, option 4
If you need to reach a specific person, visit FSLSO.com/Contact. We are dedicated to serving our customers without disruption throughout this crisis.
During this time SLIP, XML Batch, the FSLSO Tax Estimator, and the FSLSO Go and Tax Estimator mobile apps are accessible and will continue to be without interruption.
We are continuing to monitor all local, state, and federal mandates and guidelines on the Coronavirus outbreak. We look forward to continuing to serve the Florida surplus lines community and providing support and guidance through this difficult time.