LA | The Louisiana Department of Insurance (LDI) Office of Consumer Advocacy and Diversity will be returning to Lake Charles for the re-opening of the Resident Resource Center to assist residents affected by hurricanes Laura and Delta. LDI staff will be providing information on filing insurance claims, rebuilding after the storm and answering consumer questions about insurance. Staff will be available to assist Wednesday, October 14 through Saturday, October 17. Assistance will be available between 10 a.m. and 4 p.m. each day.
Beginning Monday, October 19, LDI staff will be available Monday through Friday each week from 10 a.m. to 4 p.m. and on Saturdays from 10 a.m. until 2 p.m. for as long as there is demand for assistance with insurance questions.
The City of Lake Charles and the Louisiana Department of Insurance opened the resource center in September after Hurricane Laura. The resource center closed for several days because of Hurricane Delta.