OR | The Oregon Department of Consumer and Business Services’ Division of Financial Regulation extended its emergency order for health insurance and amended its property and casualty order.
The health insurance order has been extended until Sept. 1, 2020. The order requires health insurance companies to do the following for their customers during the COVID-19 pandemic:
- Provide at least a 60-day grace period to pay any past-due premiums
- Pay claims for any covered services during the first 30 days of the grace period
- Extend all deadlines for reporting claims and other communications, and provide members with communication options that meet physical distancing standards
The order is in effect through Sept. 1, 2020, and can be extended in 30-day increments during the course of the COVID-19 pandemic.
The property and casualty order was amended and is in effect through Aug. 30, 2020. The order means that Oregonians with property and casualty insurance policies, such as auto, home, and renters can request a one-time 60-day grace period for each policy to pay past-due premiums. Policyholders who need extra time to pay their premiums must contact their insurance company and confirm that the extension is needed due to a COVID-19-related financial hardship.
No documentation is required to prove the financial hardship, but the insurance company may request the confirmation to be verbal or in writing.
Also, the order requires insurance companies to pay any covered losses during the grace period and extend all deadlines for reporting claims and other communications to provide people with communication options that meet physical distancing standards.
The division’s COVID-19 consumer page is currently being updated to reflect these updated orders. Revised frequently asked questions for both consumers and regulated businesses will be available soon.