The Bulletin urges insurers to leverage virtual audits for the completion of audits. Document files accordingly if you cannot complete the audit in the 120-day time limit due to a COVID-19 concern.
“The Department will not take regulatory action in regard to audits that cannot be completed within the 120-day time limit if the failure to complete the audit is the result of a documented COVID-19 concern,”
New Hampshire Insurance Department Bulletin – Docket No.: 20-019-AB