OR| This bulletin is to offer guidance for issues surrounding the COVID-19 Pandemic and its effects on policyholders. This guidance covers:
- Temporary changes to policy coverage – The division encouraged insurers to extend coverage for personal delivery drivers and to limit the application of commercial delivery exclusions during the COVID-19 outbreak.
- Temporary rate reductions – These requests should be made in SERFF as a rule filing, and the Product Name field should indicate this is a “COVID-19” plan.
- Midterm policyholder payments – An insurer that wants to make one or more mid-term payments in recognition of lower exposure may do so if the amounts are in its filed rating plan. The insurer should make a rule filing in SERFF and specify this is a “COVID-19” filing in the Product Name field.