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Home » Press Releases » CA Creates Public Consumer Claims Tracker to Monitor Claim Amounts, Payments and Provide Transparency

CA Creates Public Consumer Claims Tracker to Monitor Claim Amounts, Payments and Provide Transparency

CA| California Insurance Commissioner Ricardo Lara has introduced a public consumer claims tracker in response to the Southern California wildfires. This system aims to provide transparency and monitor insurance claim amounts and payments.

Key Points:

  • The tracker reveals that over $4 billion has been paid out to wildfire survivors due to advance payment laws championed by Commissioner Lara.
  • Insurance companies are required to provide upfront payments for personal property replacement and living expenses without requiring itemized claims.
  • The Department of Insurance has extended its hotline hours and directly assisted thousands of people through workshops and disaster recovery centers.
  • A guide to avoid post-disaster scams has been issued to protect vulnerable survivors from unscrupulous individuals.
  • The claims tracker is designed to combat misinformation and speculation about the insurance market, ensuring public awareness and consumer protection throughout the claims process.

This initiative demonstrates the California Department of Insurance’s commitment to consumer protection and fair regulation of the insurance industry in the wake of natural disasters.

Click here to read full Press Release

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