MA | The Massachusetts healthcare system continues to face severe capacity challenges. Given the typically high emergency department (ED) volume in the summer and the increased ED volume many hospitals in eastern Massachusetts have experienced over the last few months, we are taking actions that can help redirect patients not needing emergency-level care to urgent care providers. To that end, health plans and urgent care providers represented by the above-named entities have agreed to adopt the following temporary, 90-day flexibilities to increase emergency department capacity.
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