In their March 24, 2020, eNews Bulletin, SLTX encourages agents and brokers who submit filings via mail, adopt the electronic filing process methods as the city of Austin, TX is under a stay-at-home order beginning March 24, 2020, at 11:59 PM
“Physical mail sent to SLTX will be collected and processed, but there may be delays in processing due to the city’s new restrictions. Untimely filed policies will be determined on a case-by-case basis and will be calculated based on the date documents were received by the post office.”
SLTX | eNews – COVID-19 Guidance: Paper Filing and Stamping Fee Payments
The News Bulletin offers links to the correct registration page, and they have created a how-to guide detailing the online invoice payment process.
Click here to see SLTX eNews|COVID-19 Guidance: Paper Filing and Stamping Fee Payments